Question 1

Is parking available at the properties?

Accepted Answer

All of our properties offer free parking, either on-site or nearby. For more details, please check the individual property listing.

Question 2

Are your properties pet-friendly?

Accepted Answer

Some of our properties are pet-friendly. Please check the specific listing for pet policies or contact us directly for more information. We strive to provide a welcoming environment for both you and your furry companions.

Question 3

Can I check in early or check out late?

Accepted Answer

Early check-in and late check-out are subject to availability. Please contact us in advance, and we will do our best to accommodate your request. Additional fees may apply for extended hours.

Question 4

Do you offer weekly or monthly rates?

Accepted Answer

Yes, we offer discounted rates for weekly and monthly stays. Please contact us directly for personalised pricing or check the individual property listings for detailed rate information based on your stay duration.

Question 5

Are parties allowed at your properties?

Accepted Answer

We have a strict no-party policy at all of our properties to ensure a peaceful and respectful environment for all guests. We kindly ask that you respect our house rules during your stay.

Question 6

Is Wi-Fi available?

Accepted Answer

Yes, all of our properties come with high-speed Wi-Fi to keep you connected throughout your stay. We also provide welcome packs with Wi-Fi details and QR codes in the property for easy access to the network.

Question 7

What facilities & amenities are included?

Accepted Answer

Our serviced accommodations come fully equipped with all the essentials for a comfortable stay, including a modern kitchen, high-speed Wi-Fi, smart TVs, smart features, luxury linens, and towels. We also provide complimentary welcome packs with additional information on the property’s features. For a detailed list of amenities, please check the individual property listing.

Question 8

What is your cancellation policy?

Accepted Answer

We offer flexible cancellation. You can cancel your booking up to 24 hours before your scheduled arrival without any charges. Cancellations made within 24 hours of arrival may incur a fee.

Question 9

What is the difference between a hotel & serviced accommodation?

Accepted Answer

Unlike hotels, serviced accommodations offer more space, a fully equipped kitchen, and a homely environment. They are ideal for longer stays, business trips, or those seeking a more private and flexible living arrangement.

Question 10

Can I extend my stay?

Accepted Answer

Yes, we would be delighted to accommodate an extension of your stay, subject to availability. Kindly notify us at your earliest convenience, and we will ensure a seamless continuation of your reservation.

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